Acctwave
Loading...
Loading...
Understanding how our service guarantees work.
In the world of Social Media Marketing (SMM), "drops" can happen. This means the number of followers, likes, or views you purchased might decrease over time due to social media platforms updating their algorithms or removing inactive accounts.
A Refill is a free service we provide to restore your count to the original purchased amount if it drops within a specific warranty period.
These services come with a warranty. If you experience a drop within the specified period (e.g., 30 days for R30), simply click the "Refill" button on your orders page, and the system will automatically replenish your count.
These services are cheaper but come with NO WARRANTY. If the count drops 5 minutes or 5 months after purchase, we cannot refill it or offer a refund. Purchase these at your own risk.
The system automatically detects drops and refills them without you needing to take any action. This is the most premium and stable option.
Refill requests are typically processed within 0-24 hours. However, in some cases (e.g., during major social media updates), it may take up to 72 hours. If your refill is not processed after 72 hours, please open a support ticket.
If you are unsure which service to choose, always look for the "Refill" or "Guaranteed" tag in the service name. For further assistance, contact our support team.